Government Solutions. All Rights Reserved. Mark Miller is vice president of training and development at Chick-fil-A, which has more than 1, US branches. As an organizational framework, the team structure has been common throughout history. Her mission was to improve her current, substandard team, a project she had completed successfully at her previous job. Her CEO, Jeff Brown, who was also her mentor, told her the overall corporation was having trouble building effective teams.
Jeff asked Debbie to investigate what factors make teams great. He predicted that she would discover that solid teams share some universal attributes.
He suggested studying Instant access to over 22, book summaries. Try it for free. Ashik Uzzaman. Through the character Debbie Brewster and her mentor Jeff Brown, the author reveals to us the secrets of high performing teams In this book what we find is that there are three pillars of high performing teams - talent, skills and community.
And the author emphasizes that all three of these need to be there for a team to succeed. Talent is acquired in a team through selecting the right team members. Without right talent, the team won't be able to perform well. So a lot of emphasis on the selection process. I remember Patrick Lencioni refers it as getting the right people on the bus. Of course this selection process includes not only just hiring but also firing to make sure the team consists of right talents. Skills are increased and improved through continuous training of the team members.
Winning is hard work which wont come without constant practice. Community is the ultimate gelling factor amongst that turns some individual performers into a group of coherent team members.
The group spirit will develop and thrive when team members genuinely care about each other. This is the secret sauce that makes the sum greater than the whole. Bu then the goal for leaders is not to build a high performing team but rather achieve results.
High performing team is the strategy to achieve those results. Once leaders build a good team they should take less decisions and empower the team to come up with solutions. Larry Hostetler. Appreciated the information, but was distracted by the attempt to put the information in the form of a story. If it was a description of what really took place it seemed forced.
If it was fictional it was not well done. It is imperative as business owners that we are humble and strategic. Humble in that we never take the opportunity to lead for granted and never stop learning. Strategic in that we inspire and influence those working for us.
As a result, Debbie's team goes from worst to first. They become the highest performing team within the company. In the end, Debbie understood that all the changes and improvements were the result of the choices she made as a leader. She realized that to Serve is a choice.
Debbie decided once and for all, she would no longer be a self-serving leader, she would be a serving leader! Newly promoted but struggling young executive Debbie Brewster asks her mentor the one question she desperately needs answered: ''What is the secret of great leaders?
The tenth anniversary edition includes a leadership self - assessment so readers can measure to what extent they lead by serving and where they can improve. As practical as it is uplifting, The Secret shares Blanchard's and Miller's wisdom about leadership in a form that anyone can easily understand and implement.
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